In order to provide you with more secure services, we have formulated this Privacy Policy.
Thank you for using Sway! This Sway (hereinafter referred to as "we") has updated some content in accordance with the Cybersecurity Law of the People's Republic of China, the Personal Information Security Specification for Information Security Technology (GB/T 35273-2017), and other relevant laws, regulations, and technical specifications, including the following:I have provided you with a way to enable or disable relevant permissions on the feature settings page of our products and/or services; I have provided you with instructions on how to block the personalized content we recommend to you.
In order to better protect your personal information, we suggest that you carefully read the updated "Sway Privacy Policy", especially the terms regarding user privacy. If you have any objections or questions about the terms of this privacy policy, you can communicate with us through the contact information published in the "Contact Us" section of this Sway Privacy Policy.
1、 Introduction
2、 About Us
3、 Noun Explanation
4、 How do we collect and use your personal information
5、 How do we share, transfer, and publicly disclose your personal information
6、 Regarding the use of cookies and similar technologies
7、 Our storage and protection of your personal information
8、 Your right to manage personal information
9、 Minors using our services
10、 Contact Us
11、 Protocol Update
12、 Dispute Resolution
1、 Introduction
1. This "Sway Privacy Policy" (hereinafter referred to as "this Privacy Policy") applies to all products of Sway, including Sway website, iOS application, and Android application.
2. Please carefully read and fully understand all the contents of this privacy policy before using Sway's products and/or services. Once you use or continue to use Sway's products/services, you agree to our use and processing of your relevant information in accordance with this privacy policy.
3. We may revise this privacy policy from time to time in accordance with laws, regulations, or business adjustments. When there are changes to this privacy policy, we will display the updated content to you through prominent prompts or push notifications, messages, and other forms after the version update.
4. You need to understand that we will only collect, use, process, and store your personal information in accordance with the changed Privacy Policy of Sway after you confirm and agree to it; You have the right to refuse to agree to the changed privacy policy, but please be aware that once you refuse to agree to the changed privacy policy, it may result in you being unable or unable to continue to fully use the relevant services and functions of Sway, or unable to achieve the service effect we intend to achieve.
2、 About Us
Sway is provided with product operation and services by the Sway team.
3、 Noun Explanation
Unless otherwise agreed, the terms used in this privacy policy typically have the following definitions:
onePersonal Information(From GB/T 35273-2017 "Information Security Technology - Personal Information Security Specification"):It refers to various types of information recorded electronically or in other ways that can be used alone or in combination with other information to identify the identity of a specific natural person or reflect the activities of a specific natural person. The personal information referred to in this privacy policy includes basic information of natural persons (including name, birthday, gender, address, phone number, email), personal identity information (including ID number), personal biometric information (including fingerprint, facial features), network identity identification information (including system account, IP address, email address, and passwords, passwords, password protected answers related to the above), personal property information (including bank account, password, transaction and consumption records, virtual currency, virtual transactions, exchange codes and other virtual property information), address book information, personal internet browsing records (including website browsing records, software usage records) Personal commonly used device information (including hardware serial number, hardware model, device MAC address, operating system type, software list, unique device identifier), personal location information (including approximate geographic location, precise positioning information). The specific types of personal information we actually collect shall be subject to the description below.
twopersonal sensitive information(From GB/T 35273-2017 "Information Security Technology - Personal Information Security Specification"):It refers to personal information that, once leaked, illegally provided, or abused, may endanger personal and property safety, and is highly likely to cause damage to personal reputation, physical and mental health, or discriminatory treatment. The personal sensitive information covered in this privacy policy includes your personal property information, personal identification information (including ID number), personal biometric information, network identification information, address book information, precise positioning information, and shipping address. The specific types of personal sensitive information we collect are subject to the description below.
threeEquipment:It refers to devices that can be used to access our products and/or services, such as desktop computers, laptops, tablets, or smartphones.
fourUnique Device Identifier (Exclusive ID or UUID):It refers to a string of characters encoded into a device by the device manufacturer, which can be used to uniquely identify the corresponding device (such as the IMEI number of a mobile phone). The unique device identifier has multiple uses, among which it can be used to provide advertisements when cookies cannot be used (such as in mobile applications).
fiveIP address:Each Internet connected device will be assigned a number called Internet Protocol (IP) address. These numbers are usually assigned based on geographic regions. IP addresses are often used to identify where a device is connected to the Internet.
sixSSL：SSL (Secure Socket Layer), also known as Secure Socket Layer, is a secure protocol implemented over the Transmission Protocol/IP (TCP/IP). SSL supports various types of networks and provides three basic security services, all of which achieve information confidentiality through the use of public key and symmetric key technologies.
sevenCookie：Cookies are small files containing strings that are sent and stored on your computer, mobile device, or other device (usually encrypted) when you log in and use websites or other network content. Cookie like technology refers to other technologies that can be used for similar purposes as cookies, such as: Web Beacon、Proxy、 Embedded scripts, etc.
eightaccount number:When you register an account and provide us with some personal information, you can better use our services. When you access Sway, the system will use this account information to verify your identity and prevent unauthorized personnel from accessing your account.
nineDe identification/anonymization:It refers to the process of using technical processing of personal information to make it impossible to identify the subject of personal information without the need for additional information, and the processed information cannot be restored.
tenServer logs:Normally, our servers automatically record the web page requests you make while accessing the website. These "server logs" usually include your network request, Internet protocol address, browser type, browser language, request date and time, and one or more cookies that can uniquely identify your browser.
4、 How do we collect and use your personal information
1. Sway collects and uses personal information that you voluntarily provide or generate due to product and/or service needs in accordance with laws and regulations and following the principles of legitimacy, legality, and necessity during the use of the service. If we wish to use your personal information for purposes not specified in this privacy policy, or for specific purposes, we will promptly inform you in a reasonable manner and obtain your consent again before use.
2. The types of personal information we collect and use from you include two:The first type: Information necessary for the core business functions of our products and/or services: This type of information is essential for the normal operation of the products and/or services, and you must authorize us to collect it. If you refuse to provide, you will not be able to use our products and/or services normally; The second type: Information that may need to be collected for additional business functions: This information is not required for core business functions, and you can choose whether to authorize us to collect it. If you refuse to provide, it will result in the inability to implement additional business functions or achieve the desired effect, but it will not affect your normal use of core business functions.
3. We need to remind you that due to our wide range of products and services, the content we provide to you is also different. Therefore, the core business functions (including the types of personal information they collect from you) may also vary depending on the content of the products/services, and the actual provision of the products/services shall prevail. In addition, you understand and agree that we hope to provide you with products and services that are comprehensive, so we will continuously improve our products and services, including technology. This means that we may frequently introduce new business features, collect new personal information, or change the purpose or method of using personal information. If a feature or product/service that requires the collection of your personal information is not described in this privacy policy, we will update this policy, page prompts, pop ups, website announcements, and other means to separately explain the purpose, content, usage, and scope of the information collection to you, and provide you with the option to choose and agree, and collect it with your explicit consent. During this process, if you have any doubts about the relevant matters, you can contact us through the methods provided in Article 10 of this Privacy Policy, and we will provide you with answers as soon as possible.
Normally, we collect and use your personal information in the following scenarios:
4.1 Account Registration
(1) When you register and log in to your Sway account, you need to follow our instructions to complete a series of registration procedures. During this process, you need to provide us with the following information: account nickname, phone number (personal sensitive information used to receive verification codes to match personal identity). You can only successfully register a Sway account and use the core features of the product and/or service by providing truthful and accurate information as mentioned above. If you choose not to provide the necessary information for implementing the core product function of Sway, it may result in us being unable to provide you with this core product function.
(2) At the same time, you need to understand that the matching results of your phone number and verification code belong to your personal sensitive information. We collect such information based on relevant requirements of laws and regulations. If you refuse to provide it, it may result in you being unable to register an account and use related product functions. Please carefully consider before choosing whether to provide it.
4.2 Search
When you use the search function in our product, we need to collect some of your information, including the following personal information: your device information, your log information, including the words or phrases you searched, your browsing history and time, the time and frequency of your searches. We collect this information to quickly match you with the content you need and what you may be interested in, as well as to improve our products and services.
4.3 Audio Display and Playback
Our products and/or services provide you with audio display and playback services. During this process, we need to collect some personal information from you, including device model, device name, device unique identifier, operating system and application version, login IP address, network access method, network quality data, mobile network information, product version number, and network log information (such as operation logs and service logs). At the same time, in order to collect the basic personal device information mentioned above, we will apply for permission to access your device information. We collect this information to provide you with audio display and playback services. Refusing to provide the above permission may result in you being unable to use our related products and services. Please understand that individual device information, log information, etc. are information that cannot identify the identity of a specific natural person. If we combine this type of non personal information with other information to identify a specific natural person's identity, or use it in conjunction with personal information, during the period of combined use, this type of non personal information will be considered personal information. Unless authorized by you or otherwise provided by laws and regulations, we will anonymize and de identify this type of personal information.
4.4 Customer Service
When you file a complaint, appeal or consult with Sway, in order to ensure the security of your account and system, we may need you to provide your account information first and match it with your previous personal information to verify your user identity.At the same time, in order to facilitate contact with you or help you solve problems, we may also need you to provide personal information such as name, phone number, email, and other contact information (personal sensitive information). In addition, we will also collect communication information between you and us (including text/images/audio/video/call records), as well as other necessary information related to your needs.We collect this information to investigate facts and help you solve problems. If you refuse to provide the above information, we may not be able to provide you with timely feedback on complaints, appeals, or consultation results.
4.5 Sharing of Text, Images, and Videos
When you use the posting function (including dynamic and album), we will collect the above graphic and audio content information that you voluntarily provide. At the same time, we will also access your phone album permission with your consent for the convenience of sharing audio and images.At the same time, you can also enable/disable this permission at any time through the relevant feature settings page of your device system or the use of our products and/or services. For example, the album permission setting path for the iOS version of Sweetheart Companion is: "My Settings Privacy Settings Allow Sweetheart Companion to Access Album Permission". By granting this permission, you authorize us to access, obtain, collect, and use your personal information; After you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your personal information in accordance with the law, your cancellation will not affect our processing and storage of your personal information based on your previous authorization.
4.6 Taking photos (including video shooting services)
When you use the device camera to take photos or videos, we will access the relevant permissions of your device camera and collect the image and video information you provide based on the photos and videos you upload to us.If you refuse to provide this permission and content, it will only prevent you from using the feature, but it will not affect your normal use of other features of the product and/or service. At the same time, you can also enable/disable this permission at any time through the relevant feature settings page of your device system or the use of our products and/or services. For example, the camera permission setting path for the iOS version of Sway is: "My Settings Privacy Settings Allow Sway to access the camera". By granting this permission, you authorize us to access, obtain, collect, and use your personal information; After you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your personal information in accordance with the law, your cancellation will not affect our processing and storage of your personal information based on your previous authorization.
4.7 Recording Video
When you use to record videos, we will access your device's recording (microphone) related permissions, and we need to collect your voice information and voice interaction information (personal information).If you refuse to provide it, it will only prevent you from using the feature, but it will not affect your normal use of other features of the product and/or service. At the same time, you can also enable/disable this permission at any time through the relevant feature settings page of your device system or the use of our products and/or services. For example, the microphone permission setting path for the iOS version of Sweetheart Companion is: "My Settings Privacy Settings Allow Sweetheart Companion to Access Microphone Function".
4.8 Dynamics
When you enable your device's location function and choose to use our location-based positioning function when posting updates, we may collect approximate location information (personal sensitive information) about you.If you refuse to provide it, it will only prevent you from using the feature, but it will not affect your normal use of other features of the product and/or service. At the same time, you can also enable/disable this permission at any time through the relevant feature settings page of your device system or the use of our products and/or services. For example, the location permission setting path for the iOS version of Sway is: "My Settings Privacy Settings Allow Sway to Access Location Information". By granting this permission, you authorize us to access, obtain, collect, and use your personal information; But when you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your personal information in accordance with the law, your cancellation will not affect our processing and storage of your personal information based on your previous authorization.
4.9 Certification Services
We provide identity authentication services for individual users on the Sway platform. When you apply for Sway to authenticate your identity, we need to collect your name, ID number, and relevant identification materials (personal sensitive information) to confirm your personal identity.After verifying the authenticity of your personal information, we will mark a verification mark for you and provide exclusive services for verifying your account.
4.10 Video and screenshot caching
When you log in to our product using an Android device and use video caching and screenshot caching functions, we may obtain storage permissions related to your device.If you refuse to provide it, it will only prevent you from using the feature, but it will not affect your normal use of other features of the product and/or service. At the same time, you can also enable/disable this permission at any time through the relevant feature settings page of your device system or the use of our products and/or services. For example, the storage permission setting path for Android Sway is: "Personal Center - Settings - Privacy Permission Settings - Allow Sway to use file storage and access functions". By granting this permission, you authorize us to access, obtain, collect, and use your personal information; But when you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your personal information in accordance with the law, your cancellation will not affect our processing and storage of your personal information based on your previous authorization.
4.11 Recording Audio
When you use to record audio, we will access your device's recording (microphone) related permissions, and we need to collect your voice information and voice interaction information (personal information).If you refuse to provide it, it will only prevent you from using the feature, but it will not affect your normal use of other features of the product and/or service. At the same time, you can also enable/disable this permission at any time through the relevant feature settings page of your device system or the use of our products and/or services.
4.12 Your personal information indirectly collected from third parties
（1)You understand and acknowledge that the personal information you provide to external third parties, or the personal information collected by external third parties, cannot be obtained by us, and we will not use unconventional methods (such as malicious interference with the other party's series of app data) to obtain your personal information through software programs without authorization.Sway may need to indirectly collect (such as sharing) your personal information from third parties due to business development needs, and if we directly or jointly provide you with products or services, we (or the third party) will inform you of the source, type, purpose, method, business function, and scope of authorization and consent of the shared personal information before collection (if the method and scope of use exceed your original authorization scope in the third party, we will obtain your authorization and consent again). When some of our products or services are provided or jointly provided by third-party business partners, in order to conduct necessary and reasonable business, we may indirectly collect some of your information from some business partners, as well as information about you provided by other parties when using our products and/or services.
(2) Our professional security team will strengthen the security of personal information, including sensitive information reporting, encrypted storage, access control, etc. We will use no less protective measures and measures than we do for our own users' personal information to protect indirectly obtained personal information.
4.13 For other reasonable and necessary purposes
(1) As mentioned earlier,If a function or product/service that requires the collection of your personal information is not described in this privacy policy, or if we exceed the purpose and scope of direct or reasonable association claimed at the time of collecting your personal information, we will separately explain to you through updating this privacy policy, page prompts, pop ups, internal messages, website announcements, or other means that are convenient for you to know before collecting and using your personal information, and provide you with the option to choose and agree, and collect and use it with your explicit consent.
（2)You understand and agree that we do not need your authorization to collect and use your personal information in the following circumstances:
a) Related to national security and defense security;
b) Related to public safety, public health, and major public interests;
c) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
d) For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain your consent;
e) The information collected is either self disclosed to the public or collected from legally disclosed channels (such as legitimate news reports, government information disclosure, etc.);
f) Necessary for signing and fulfilling relevant agreements or other written documents with you;
g) Necessary for maintaining the safe and stable operation of our products and/or services, such as detecting and handling product and/or service failures;
h) Other circumstances as required by competent authorities, laws and regulations, etc.
5、 How do we share, transfer, and publicly disclose your personal information
1. Sharing
We attach great importance to the protection of your personal information. Your personal information is an important basis and component of the products and/or services we provide to you. We only collect and use your personal information within the purpose and scope stated in this privacy policy or in accordance with legal and regulatory requirements, and strictly keep it confidential.Normally, we do not share your personal information with any company, organization, or individual, except in the following circumstances:
1.1 We have obtained your explicit authorization or consent in advance;
1.2 It is necessary to share your personal information in accordance with applicable laws, regulations, legal procedures, government orders or judicial rulings;
1.3 Within the scope required or permitted by law, it is necessary to provide your personal information to third parties in order to protect the interests, property, or safety of Sways and its users or the general public from harm;
1.4 Your personal information may be shared between our affiliated companies. We will only share necessary personal information, and this sharing is also subject to the purpose of this privacy policy statement. If the affiliated company wants to change the purpose of processing personal information, it will seek your authorization and consent again;
one point fiveIn order to provide you with more comprehensive and high-quality products and services, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services. At the same time, we will sign strict confidentiality agreements with our partners, requiring them to handle your personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures. Our partners have no right to use the shared personal information for any other purpose. If you refuse our partners to collect personal information necessary for providing services, it may result in you being unable to use the third-party service on our platform. Our usual partners include the following categories:
(1) Service providers who provide functional support for our products and/or services, such as SMS agencies that offer SMS services, third-party companies that provide instant messaging services, and other service providers (such as instant messaging service providers), share information solely for the purpose of achieving the functionality of our products and/or services;
(2) Our third-party merchants on the platform:To fulfill your needs for purchasing products or services (including enjoying after-sales service), we will share your order information and transaction related information with third-party merchants on our platform.
（3)Third party SDK service providers: Our products may include third-party SDKs or other similar applications. If you use these third-party services on our platform, you agree to have them directly collect and process your information (such as in the form of embedded code, plugins, etc.).For example, if you use a Huawei phone, the Huawei Push SDK needs to read your IMEI information for pushing/sending notification bar messages (if you use other brands, each phone brand also has a similar Push SDK); We may use the Youmeng+U-Share SDK to track user activity with our products or services. The Youmeng+U-Share SDK may need to read your device information; We will use the Youmeng+U-Share SDK and Tencent Bugly SDK to track any crashes or unresponsive situations you encounter while using our products or services. The Youmeng+U-Share SDK and Bugly SDK may need to read your device information. In order to provide you with one click sharing service, our product integrates Youmeng+U-Share SDK, which will collectYour device's Mac address, unique device identification code (IMEI/Android ID/IDFA/OPENUDID/UUID, SIM card IMSI information).The aforementioned service providers' collection and processing of information comply with their own privacy policies and are not applicable to this policy. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK services before using them. To protect your legitimate rights and interests, if you discover any risks associated with such SDKs or similar applications, we recommend that you immediately terminate the relevant operations and contact us promptly.
(4) Partners who entrust us with information promotion and advertising placement:You confirm that we have the right to share with our partners who entrust us with information promotion and advertising placement the indirect user profile, de identified or anonymized analysis/statistical information formed by our use of your relevant information collection, in order to assist them in advertising or decision-making recommendations, improve effective advertising reach, and further understand user needs. We promise that we will not share personal information that can identify you with you without your consent.
2. Transfer
We will not transfer your personal information to any company, organization, or individual unless we obtain your explicit consent. If there is a merger, acquisition, or bankruptcy liquidation, it may involve the transfer of personal information, in which case we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. If there are any changes to the collection and processing of personal information as stipulated in this privacy policy, the company or organization will seek your authorization and consent again.
3. Public disclosure
3.1 Public disclosure refers to the act of releasing information to society or unspecified groups of people. We will not disclose your personal information to the public except for necessary matters such as punishment notices for illegal accounts, fraudulent behavior, etc., and desensitization display of relevant information when announcing the list of winners/winners. If there are legitimate reasons for public disclosure, we will inform you of the purpose and type of the information to be disclosed before public disclosure (if it involves your personal sensitive information, we will also inform you of the content of the sensitive information involved), and after obtaining your authorization and consent, we will disclose it to the public, except as otherwise provided by laws and regulations or as stipulated in this policy.
3.2 For your personal information that is publicly disclosed, we will promptly and carefully review its legitimacy, reasonableness, and legality upon receipt of a public disclosure application, and take the strictest personal information security measures and means to protect it during and after public disclosure.
4. Exceptions for sharing, transferring, and publicly disclosing your personal information
Please be informed that according to laws and regulations, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent in the following situations:
4.1 Directly related to national security and defense security;
(1) Directly related to national security, defense security, and other national interests; Directly related to major public interests such as public safety, public health, and public awareness;
(2) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(3) For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life, property, reputation, etc., but it is difficult to obtain my consent;
(4) The personal information collected is self disclosed to the public by you;
(5) Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
(6) Necessary to sign and fulfill the contract according to your request;
(7) Necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling product or service failures;
(8) Necessary for conducting legitimate news reporting;
(9) When conducting statistical or academic research in the public interest and providing results of academic research or descriptions to external parties, it is necessary to de identify the personal information contained in the results;
(10) Other circumstances stipulated by laws and regulations.
4.2 Directly related to public safety, public health, and major public interests;
4.3 Directly related to criminal investigation, prosecution, trial, and execution of judgments; Or according to the requirements of laws and regulations, as well as the demands of administrative agencies or competent authorities such as public security, procuratorial and judicial organs;
4.4 In order to safeguard your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain your consent;
4.5 Personal information is either disclosed to the public by yourself or collected from legally disclosed channels (such as legitimate news reports, government information disclosure, etc.);
4.6 Necessary for signing and fulfilling relevant agreements or other written documents with you;
4.7 Other circumstances stipulated by laws and regulations.
6、 Regarding the use of cookies and similar technologies
1. When you use our products and/or services, we may use cookies and similar technologies to collect some of your personal information, including: your website browsing habits, your browsing information, your login information. Cookies and similar technologies collect such information for the necessary use of our products and/or services, to simplify your repetitive steps (such as registration and login), to facilitate your viewing of usage history (such as user visit history), to provide you with more personalized service content that meets your personal needs and may be more interesting to you, to protect your information and account security, and to enhance our products and services.
2. If you refuse our use of cookies and similar technologies to collect and use your relevant information, you can manage and (partially/completely) refuse cookies and/or similar technologies through your browser settings, provided that your browser has this function; Or delete cookies and/or similar technologies that have already been stored on your computer, mobile device, or other device, so that we are unable to track all or part of your personal information. If you need detailed information on how to change browser settings, please refer to the relevant settings page of the browser you are using.You understand and acknowledge that some of our products/services can only be achieved through the use of cookies or similar technologies. If you refuse to use or delete them, you may not be able to use our related products and/or services normally or obtain the best service experience through our products and/or services. At the same time, it may also have a certain impact on your information protection and account security.
7、 Our storage and protection of your personal information
1. Information storage
one point oneStorage location: In accordance with laws and regulations, we will only store the personal information collected about you within the territory of the People's Republic of China. At present, we do not have any cross-border storage of your personal information or provision of personal information overseas. If it is necessary to conduct cross-border data transmission, we will inform you separately (including the purpose of data export, recipient, usage method and scope, usage content, security measures, security risks, etc.), and obtain your authorization and consent. We will ensure that the data recipient has sufficient data protection capabilities to protect your personal information.
one point twoStorage period: We will retain your personal information for the shortest period necessary to meet the purpose of providing you with products and services. For example, when you use our registration and membership functions, we need to collect your phone number. After you provide it and during your use of the function, we need to continuously save your phone number to provide you with the function normally and ensure the security of your account and system. In addition, we may keep your relevant information for the necessary period stipulated by relevant laws (such as the Electronic Commerce Law, which stipulates that the retention time of product and service information and transaction information shall not be less than three years from the date of completion of the transaction).
one point threeAfter exceeding the above storage period, we will delete or anonymize your personal information.
2. Information protection
2.1 Your personal information security is crucial to us. We will strictly comply with relevant laws and regulations, take reasonable and feasible measures recognized by the industry, and protect your personal information. Prevent unauthorized access, disclosure, use, and modification of information, and avoid information damage or loss.
two point twoWe use industry standard security measures to protect the personal information you provide, prevent unauthorized access, public disclosure, use, modification, and prevent data damage or loss. We will take all reasonable and feasible measures to protect your personal information. For example, using SSL to encrypt and protect data; We have established an access control mechanism to ensure that only authorized personnel can access personal information; We regularly hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
To prevent security incidents, we have established a dedicated data security department and developed appropriate warning mechanisms and emergency plans. Once a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you, and immediately activate emergency plans to minimize losses. We will promptly inform you of the relevant situation of the event through phone calls, push notifications, and other means.
8、 Your right to manage personal information
We understand your concern about personal information and make every effort to ensure your right to access, correct, delete, and revoke authorization for your personal information, so that you have sufficient ability to protect your privacy and security.Your rights include:
1. You have the right to access your personal information
You can refer to the relevant personal information you have provided to us according to the instructions (or settings) of the products and services we provide. include:
1.1 Account Information: You can log in to your personal center at any time through the relevant product page to access the personal profile information in your account, including: avatar, nickname UID、 Gender, date of birth, personal signature, etc;
1.2 Usage Information: You can access your usage information at any time through the relevant product pages, including: dynamic posting content, follow history, like history, order information, address information, billing records, etc;
1.3 Other Information: If you encounter operational problems during the access process and need to obtain other personal information that cannot be obtained as mentioned above, you can contact us through the methods provided in this privacy policy.
2. You have the right to correct/modify your personal information
When you find that the personal information you provide to us has registration errors, incompleteness, or updates, you can correct/modify your personal information in our products and/or services.
2.1 For some of your personal information, we have provided you with operation settings on the relevant product function pages, and you can directly make corrections/modifications. For example, the correction/modification path for "avatar/nickname/gender/date of birth/personal signature" in the Sway iOS client is: click on the avatar - edit information.
2.2 If you encounter difficulties in exercising the above rights, or if you may not currently be able to provide online self correction/modification services to you, after verifying your identity and ensuring that the correction/modification does not affect the objectivity and accuracy of the information, you have the right to make corrections or modifications to incorrect or incomplete information, or in specific circumstances, especially when there are data errors, submit your correction/modification application to us through our published feedback and error reporting measures, requesting us to correct or modify your data, except as otherwise provided by laws and regulations. However, due to security and identity recognition considerations, you may not be able to modify certain initial registration information submitted during registration.
3. You have the right to delete your personal information
3.1 For some of your personal information, you can also proactively delete the information you provide through the functional pages of the relevant products and services we provide. For example, you can independently delete the audio, dynamics, images, etc. you have posted. Once you delete it, we will delete or anonymize such information, unless otherwise required by laws and regulations.
3.2 When the following situations occur, you can directly request us to delete your personal information, except for those that have been anonymized or are otherwise required by laws and regulations:
(1) When our handling of personal information violates laws and regulations;
(2) When we collect and use your personal information without your consent;
(3) When our handling of personal information violates our agreement with you;
(4) When you cancel your Sway account;
(5) When we terminate our services and operations.
4. You have the right to revoke your authorization for personal information
As mentioned earlier, some functions of the products and services we provide require relevant permissions for your device usage (including location, photo album, camera, microphone, etc., subject to the actual functions obtained by the product). You can revoke (or stop) the continued authorization of this permission at any time after authorization. For example, you can turn off your authorization for your phone's photo album through "Settings - Privacy - Photos" on your iOS device. You can also permanently revoke all authorization for us to continue collecting your personal information by canceling your account. You need to understand that when you revoke your authorization, we cannot continue to provide you with the specific functions and/or services corresponding to the revocation of authorization. But your decision to revoke authorization will not affect the personal information processing previously carried out based on your authorization.
5. You have the right to cancel your account
You can apply to cancel your account online or through customer service, or through other methods we have publicly announced. After you cancel your account, you will no longer be able to log in and use our products and services with that account; And all rights and interests that have been generated but not fully consumed during the use of the Sway account, as well as future overdue benefits, will be cleared; The content, information, data, records, etc. under this account will be deleted or anonymized (except as otherwise provided by laws and regulations or required by regulatory authorities, such as according to the Cybersecurity Law of the People's Republic of China, your network operation logs will be retained for at least six months); After the cancellation of the Sway account is completed, it cannot be restored.
If you still insist on canceling your Sway account after careful consideration, you can submit a cancellation request to us on the relevant feature settings page of our products and/or services you are using or according to the operating instructions. For example, the cancellation path for Sway on iOS is: "Message - System Message - Send" Cancel "- Cancel Account".
If you have any questions regarding the handling of your personal information, you can communicate with us through the contact information provided in Article 10 "Contact Us" of this Privacy Policy to resolve them.
9、 Minors using our services
We prohibit minors under the age of eighteen from using our products or services.
10、 Contact Us
If you have any questions, inquiries, or complaints regarding the content of this "Sway Privacy Policy" or any privacy protection related matters encountered while using our services, you can contact us through any of the following methods:
1.1 You can contact our online customer service on the product function page of our platform or submit feedback online;
1.2 You can activate with us mislandapp@163.com Send an email to our customer service email to contact us;
2. We will reply to you as soon as possible within 30 days after receiving your opinions and suggestions and verifying your user identity.In addition, you understand and acknowledge that we will not be able to respond to your request in the following situations related to personal information:
2.1 Matters related to national security and defense security;
2.2 Matters related to public safety, public health, and major public interests;
2.3 Related to criminal investigation, prosecution, and trial;
2.4 There is sufficient evidence to indicate that you have subjective malice or abuse of power;
2.5 Responding to your request will result in serious harm to your or other individuals' or organizations' legitimate rights and interests;
2.6 Involving trade secrets;
Other circumstances stipulated by laws, regulations, and other provisions.
11、 Protocol Update
We may periodically modify or update this Privacy Policy. Please refer to the prompts for regular updates. By continuing to use Sway after any modifications have been made to this Privacy Policy, you accept such modifications. If you have any questions, complaints, or reports related to privacy protection while using Sway Service, please send an email to mislandapp@163.com We will provide timely feedback.
12、 Dispute Resolution
oneThe interpretation and dispute resolution of this privacy policy shall be governed by the laws of mainland China. You agree to submit any disputes arising from this privacy policy and our handling of your personal information to an arbitration committee for resolution; The arbitration award is final and legally binding on both parties.
If you believe that our handling of personal information has harmed your legitimate rights and interests, you can also choose to report it to the relevant government departments.
3. The title of this privacy policy is for convenience and readability only and does not affect the meaning or interpretation of any provisions in the main text.
13、 Contact Information
E-mail mislandapp@163.com